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5 Elements of Effective Communication

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Preview Video
Course Format
Video on Demand  Video On Demand
Product ID
crml5eco_vod
Training Time ?
16 to 26 minutes
Language(s)
English
Video Format
Standard Definition Wide
Devices Supported
Browsers Supported
Android, Chrome, Internet Explorer 9, Internet Explorer 10, FireFox, Safari Mac OS, Safari iOS, Blackberry
Required Plugins
None
Number of Lessons
8
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Technologies, Inc.
Original Content Producer
CRM Learning
Course screen Course screen Course screen
Overview

5 Elements of Effective Communication

Talking and communicating clearly are not the same. In order to clearly communicate there must be no room left for misunderstanding. This video-based training course was created to explain the basic elements of communication to ensure our messages are being sent and received as intended.

There are times when we are positive we are communicating clearly and we really are not, leaving the receiver confused. This video training helps to identify communication shortfalls and offers solutions. The course covers failed communication and successful communication, while focusing on the five primary communications elements of speaker, language, environment, listener and feedback.

Employees who communicate clearly are more efficient and spend less time creating and fixing errors resulting from communication gaps. The extra time can be spent on productive tasks.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Workplaces
Audience

Anyone interested in improving their communication skills

Topics
The course presents the following topical areas:
  • Introduction
  • Failed Communication
  • Successful Communication
  • Speaker
  • Language and Environment
  • Listener
  • Feedback
  • Conclusion

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