Nonverbal Communication: What Message Are You Sending?

Poor communication causes confusion. Inconsistent nonverbal language can lead to an entire message being lost. Learn how to present clear messages with this video-based training program on nonverbal communication.

Verbal communication alone presents many challenges that may prevent messages from being received as intended. Once you in add non-verbal cues the entire message can be altered beyond repair. The best way to avoid miscommunication is to learn how to manage your nonverbal language and understand that of others. Learn what it means when if a receiver is leaning toward or away from the speaker, or if arms are crossed or held away from the body. These important gestures can be used as a guide to improve messages.

Nonverbal communication is instinctive and therefore present at every level of an organization. Once better understanding is achieved, clear concise communication can be attained.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Anyone interested in improving their communication skills

• Introduction
• Implications of Non-Verbal Communication
• Non-Verbal and Verbal Communication
• Patterns of Non-Verbal Communication
• Effects of Non-Verbal Communication
• Conclusion

• Business Cases And ROI In 1 Minute
• Managing Persistent Lateness In 1 Minute
• Managing Your Response In 1 Minute