Resolving Conflict When: A Co-Worker Is Too Social

What do you say when you are trying to get work done, but a coworker keeps trying to talk to you? It might be tempting to be rude to your coworker, but that can be damaging to the workplace relationship. How can you accomplish getting your work completed, and also maintaining the relationship with your coworker? This course starts by helping explain why a co-worker might be so chatty. The course then demonstrates how regardless of the reason they want to talk to you, there is an effective way to address the situation. Knowing how to address these situations is key to maintaining your relationships with your coworkers without neglecting the obligations of your job.

This course is part of the “Resolving Conflict When...” series on workplace communication. These short vignettes present common communication dilemmas in the workplace. Human Resource expert Hugh Murray shares communication strategies and tactics for navigating these situations.

Each vignette features narrative examples for employees to see the wrong and right way to handle a problem, and ends with a short assessment to measure learner comprehension. Each course also includes a leader guide, so you can use this course in a group setting, and a downloadable “key points” document to help you remember the communication strategy. These courses make for great training on their own, or used as a series.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Anyone dealing with a team member who talks too much

• A Co-Worker Is Too Social

• Business Cases And ROI In 1 Minute
• Managing Persistent Lateness In 1 Minute
• Managing Your Response In 1 Minute