Managing When... Complete Collection
- Product ID
- sskuwswme_vod
- Training Time ?
- 45 to 65 minutes
- Language(s)
- English
- Video Format
- High Definition
- Required Plugins
- None
- Number of Lessons
- 10
- Quiz Questions
- 20
- Closed Captioning
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
Those who mentor, coach, or supervise others in the workplace typically experience a variety of communication challenges that can cause them to lose control of their team members. This course presents the proper techniques for regaining and maintaining control of the most prevalent team member communication challenges.
Composed of ten individual modules, this course illustrates each of the fundamental skills for managing difficult supervisory or mentoring communication situations to have successful outcomes. From learning how to smoothly transition into the role without being compared to one’s predecessor to working through conflict between team members, managers acquire the skills necessary for effective team development and productivity.
Use this course to assure all leaders are adept at navigating challenging situations while maintaining control of team communication.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Employees throughout the company serving in mentoring, coaching, or supervisory roles.
- Haunted By The Ghost Of Your Predecessor
- There’s Conflict Between Team Members
- People Are Wasting Time Online
- Criticizing A Team Member’s Work
- Setting Objectives
- Conducting Interviews And Appraisals
- A Team Member Is Late
- Someone’s Not Doing What You Need
- Generations Clash
- You Want To Offer Praise
© Mastery Technologies, Inc.
