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Communication Skills - Finding The Hidden Message

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Preview Video
Course Format
Video on Demand  Video On Demand
Product ID
vviscsfh_vod
Training Time ?
3 minutes
Language(s)
English
Video Format
Standard Definition
Required Plugins
None
Number of Lessons
1
Quiz Questions
0
Lesson Bookmarking
Interactive Producer
Mastery Training Content Network
Original Content Producer
Video Visions
Course screen Course screen Course screen
Overview

Often what’s not said, but is implied by tone and body language, indicates what people will do and how they feel. This video shows employees how to try to uncover these hidden messages by giving people a chance to open up, refraining from getting defensive, and asking for suggestions to solve the problem.

This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Communication Skills: Talk Isn’t Cheap.”

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

Everyone

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