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Course Format
Video on Demand  Video On Demand
Product ID
crmleawo_vod
Training Time ?
14 to 23 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
8
Quiz Questions
9
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
CRM Learning
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Overview

Online Workplace Ethics Training

In this online training video, subject matter expert Eric Harvey presents four steps for employees to help ensure their behavior is consistent with their ethical beliefs. Acting according to ethics benefits you as an individual, as well as the organization you represent. Organizations benefit from increased productivity and customer loyalty when they actively promote high ethical standards among their workforce.

This video explains the importance of a commitment to taking responsibility for your actions, as well as how to navigate difficult situations which could occur in any workplace. Eric Harvey"s four steps for ethical behavior include considering respect, responsibilities and results when taking action, standing up for your beliefs by not "going along to get along", dealing with ethical dilemmas where both choices may be right, and striving to "walk the talk" or doing as you say.

Issues of ethics are not limited by industry or job title, making it critical for all employees to understand and learn their responsibility to act ethically. This training video presents employees with ethical dilemmas and demonstrates how one can react ethically and appropriately.

For additional information on ethics and leadership check out the course "10 Behaviors of an Ethical Leader."

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

All employees

Topics
The course presents the following topical areas:
  • Introduction
  • Why Do People Act Unethically?
  • Taking Responsibility
  • Respect, Responsibility, and Results
  • Saying 'No' With Tact
  • Managing Conflicting Rights
  • Walk The Talk
  • Conclusion

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