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Product ID
lplnhcon_vod
Training Time ?
10 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
6
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
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Overview

From time to time, conflict does occur, and we must understand conflict for a greater chance of a successful outcome. This video training explores improving how to handle conflict professionally.

This training explores what conflict is and how to manage it. This training shows examples of different conflict handling techniques, and how the role of facilitator should function.

Conflicts can have a significant negative impact on the workplace. Use this video to educate employees about improving the way they handle conflict.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Audience

Everyone

Topics
The course presents the following topical areas:
  • Introduction
  • What Is Conflict?
  • The Impacts Of Conflict
  • Conflict Handling Techniques
  • Facilitator Role
  • Recap

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