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The Uh Oh Syndrome: From Intolerance to Inclusion

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Preview Video
Course Format
Video on Demand  Video On Demand
Product ID
Training Time ?
28 to 38 minutes
Video Format
Standard Definition Wide
Devices Supported
Browsers Supported
Android, Chrome, Internet Explorer 9, Internet Explorer 10, FireFox, Safari Mac OS, Safari iOS, Blackberry
Required Plugins
Number of Lessons
Quiz Questions
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Technologies, Inc.
Original Content Producer
SunShower Learning
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Diversity can sometimes be about counting people, making sure everyone is part of the community. Inclusion, however, is always about making people count, and in the business world, every part of the team should play a part in its success.

This training program guides the viewer through the “Uh Oh Syndrome,” which is defined by this video as the way individuals react and respond to those who sound, act, or look different than them. We all have negative gut reactions when we encounter things that don’t fit our mental models or expectations. This program discusses with the viewer ways to overcome our personal mental models and unintentional intolerance. By being more mindful and entertaining new ideas about mental models, the viewer learns to avoid the “Uh Oh Syndrome” and include more diversity in their everyday professional life.

This training video is a perfect introductory program for those beginning to learn about diversity and inclusion in the workplace.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

Those working actively to promote diversity in the workplace

The course presents the following topical areas:
  • Introduction
  • Avoiding the 'Uh Oh' Syndrome
  • Mental Models: The Part Culture Plays
  • Mental Models: The Part Science Plays
  • Unintentional Intolerance
  • 1st step to Inclusion: Be more mindful and change your scripts
  • 2nd step to Inclusion: Entertain new ideas and practice being mindful
  • Conclusion

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