Customer Service - It's Not My Problem
- Course Format
Video On Demand
- Product ID
- Training Time ?
- 2 minutes
- Video Format
- High Definition
- Required Plugins
- Number of Lessons
- Quiz Questions
- Lesson Bookmarking
- Interactive Producer
- Mastery Training Content Network
- Original Content Producer
- Access Training Media
Watch a customer rant online after getting the runaround from a service rep. She just keeps getting transferred. Finally, one rep takes on the problem and gets a glowing review.
This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 60 days to complete the course
All customer-facing employees