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Understanding Diversity in the Workplace

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Course Format
Video on Demand  Video On Demand
Product ID
crmludiw_vod
Training Time ?
23 to 33 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
7
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
CRM Learning
Course screen Course screen Course screen
Overview

People are more alike than different, but our differences can create tension in the workplace when they are not acknowledged and respected. This online training video explores the challenges associated with workplace diversity by highlighting common stereotypes you must erase.

During the course of this video program many areas of diversity are discussed. Subject matter includes recognizing when we are stereotyping or being biased, how individuals may relate to a group, cultural attitudes toward power and authority, tolerance for uncertainty and how culture may impact communication style.

This training video explains how to leverage differences to make a stronger and more effective team or workforce.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

Anyone interested workplace diversity

Topics
The course presents the following topical areas:
  • Introduction
  • Stereotypes & Biases
  • Individual Relationship to a Group
  • Attitudes Toward Power & Authority
  • Tolerance for Uncertainty
  • Communication
  • Conclusion

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