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Giving And Receiving Feedback

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Product ID
lplngrfe_vod
Training Time ?
10 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
8
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
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Overview

Feedback regularly occurs in workplaces. Feedback happens between a manager and an employee, and informally among co-workers. This training course teaches how to give constructive feedback, suggests settings that are more ideally suited for giving feedback, and how to seek feedback.

Viewers learn how positive and negative feedback can be difficult for others to accept. This course continues to discuss two types of feedback: encouraging and developmental. Encouraging feedback reinforces good behavior. Viewers are taught the Situation Behavior Impact (SBI) method to help them to describe and discuss the positive situation being encouraged. Developmental feedback focuses on what can be improved and is most effective when it is given just before the person can put it into action.

Take this course to learn how to give feedback in an effective manner.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Audience

Anyone who would like to be more effective when giving feedback to colleagues or employees

Topics
The course presents the following topical areas:
  • Introduction
  • Model Behavior
  • Positive And Negative Feedback
  • Valuable Feedback
  • Encouraging And Developmental Feedback
  • Feedback Tips
  • Seeking Feedback
  • Recap

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