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Handling Difficult Customers (LAST) In 1 Minute

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Preview Video
Product ID
lplnhadc_m_vod
Training Time ?
1 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
1
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Learning Planet
Overview

This one-minute video shows four simple steps to calm down and deal with a difficult or challenging customer.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

Anyone in a customer-facing role

Topics
The course presents the following topical areas:
  • Handling Difficult Customers (LAST) In 1 Minute

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