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Course Format
Video on Demand  Video On Demand
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Training Time ?
10 minutes
Video Format
High Definition
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Quiz Questions
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Wrong Answer Remediation
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Interactive Producer
Mastery Training Content Network
Original Content Producer
Learning Planet
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Some people are naturally better at showing empathy than others. This video training explores ways to improve how you show empathy.

This training explores how to build trust and rapport with others. Viewers learn about the importance of empathetic listening. This training explains ways you can show empathy in your workplace.

Empathy is a way to show others that you are paying attention to their needs. Use this video to educate employees about showing empathy to improve workplace relationships with colleagues and customers.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

All employees

The course presents the following topical areas:
  • Introduction
  • Showing Empathy
  • Building Trust And Rapport
  • Empathetic Listening
  • Empathy Vs Sympathy
  • Recap

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