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8 minutes
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High Definition
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Mastery Training Content Network
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Learning Planet
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We can all recall a time when we’ve been in an impossible situation where we’re trying to think under pressure. It could be anything like a question from a customer or a manager to responding to an idea or something another coworker has asked us. Instead of freezing and allowing our nerves to take over, this course helps guide you to a more pragmatic and reasonable approach in dealing with these types of situations, which inevitably arise in every professional’s career at some point.

This course covers thinking on your feet, identifying and handling fears, and six handy tactics. One of the big keys to mastering this skill is confidence. Utilize this course throughout your organization to help facilitate the development of confident communication skills.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

This course is for anyone who wants to improve their ability to communicate more effectively on the fly

The course presents the following topical areas:
  • Introduction
  • Thinking On Your Feet
  • Identify And Handle Fears
  • Six Handy Tactics
  • Recap

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