Conflict Resolution in the Office
- Product ID
- marccrof_vod
- Training Time ?
- 16 to 23 minutes
- Language(s)
- English
- Video Format
- Standard Definition Wide
- Required Plugins
- None
- Number of Lessons
- 6
- Quiz Questions
- 7
- Question Feedback
- Wrong Answer Remediation
- Lesson Bookmarking
- Downloadable Resources
This online training video educates viewers about conflicts in the office. Conflicts are disruptive, and the potential consequences of unresolved conflicts often cause greater issues. Providing your employees with methods of conflict resolution helps prevent issues from escalating into confrontations.
This video explains different ways to work through differences in the office workplace. Viewers learn to identify the common causes of different types of conflicts. Examples are given of best practices in conflict resolution. This training shows how different conflicts require different resolutions.
Unresolved workplace conflicts can create a cycle of conflicts and escalations. This training course prepares employees to work toward the most positive resolution when a workplace conflict occurs.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
All office employees
- Introduction
- Types of Conflict
- Conflict Resolution
- Confrontation
- Consequences
- Review
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