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Product ID
Training Time ?
21 to 33 minutes
Video Format
High Definition
Required Plugins
Number of Lessons
Quiz Questions
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Sonic Performance Support GmbH
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This video training course is for all employees to learn about Microsoft Office 365’s Mail application.

This video teaches viewers how to reply to, locate, and format emails. Examples are shown of how to use the most popular features of the application.

Use this video to educate employees about how to use Microsoft Office 365’s Mail application. Educated employees are better able to efficiently manage their email.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

New Microsoft Office 365 Users

The course presents the following topical areas:
  • Introduction
  • First Steps in Mail
  • Improved Search Function
  • Work with Folders
  • Settings
Intended Performance Outcomes
Upon successful completion of this course you will be better prepared to:
  • Navigate the Mail app in Office 365.
    • Identify features that are available through Microsoft Office 365 Mail.
    • Recall how to keep a message at the top of your inbox.
    • Recall how to attach files.
    • Recall the options available by clicking on the 3 dots in an email.
  • Utilize search functions in the Mail app.
    • Identify different ways of narrowing a search.
    • Recall how to exit the search feature.
  • Organize e-mail with folders.
    • Identify the options available by right clicking on a folder.
    • Recall how to make a new folder visible on the mail homepage.
    • Identify the function of the clutter folder.
  • Adjust settings in the Mail app.
    • Identify functions in the Options menu in Settings.
    • Recall what conditions can be set in the Inbox and sweep rules.

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