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Improving Basic Selling Skills Part 2

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Course Format
Video on Demand  Video On Demand
Product ID
sskussiq_vod
Training Time ?
12 to 30 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
9
Quiz Questions
18
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
SoftSkillsU
Course screen Course screen Course screen
Overview

This is the second in a three-part video series compiling sales techniques in an easy-to-follow manner: one for each letter of the alphabet. In this second video, you are shown skills corresponding to letters I through Q. Utilizing these techniques help separate you from other sales reps and increases your chances of making a sale. As this video is the second part in the series, the skills learned here should be combined with the skills you learned previously.

For example, using “I” too often makes the call about you and will likely irritate your listener. Another lesson focuses on how you should know your objective, that is, know why you placed your call and how to reach your desired outcome. A meandering and aimless sales pitch will be of no use to anyone. Other sales techniques are demonstrated in this course, including how to monogram your call and why you should practice being positive.

To realize the full benefit of this course, all techniques learned in the three videos should be utilized together. This video is a continuation of the skills you have already been given – incorporate the skills provided here, make yourself stand out, and boost your sales.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

Sales reps who make inbound or outbound calls

Topics
The course presents the following topical areas:
  • I - “I” Irritates
  • J - Jerry’s Pet Peeve
  • K - Know Your Objective
  • L - Let’s
  • M - Monogram The Call
  • N - Naturally Inquisitive
  • O - One Word Answers
  • P - Practice Being Positive
  • Q - Qualifying

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