Cultural Nuances

Culture impacts numerous facets of everyday workplace situations, yet most employees aren’t aware of the effect their culture, and cultural differences, have on their performance and co-worker relationships. This course highlights how these differences help optimize performance and the performance of any intercultural team.

Business today is commonly conducted globally, creating opportunities to connect with colleagues regardless of distance or geography, potentially in different countries or continents. Based upon the likeliness that employees now work with people from different cultures, this course begins by explaining why it’s important to invest the time to understand and adapt to cultural nuances. The course then guides employees through the process of learning how to build more effective relationships with co-workers whose cultures are different from their own.

Present this course so all employees know how understanding their own cultural background improves the ways they communicate with colleagues, build trust, provide feedback, and make decisions when working on a culturally diverse team.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Employees at all levels throughout the organization

• Introduction
• Why Culture Matters
• Communicate Effectively Across Cultures
• Build Trust Across Cultures
• Making Decisions
• Provide Feedback
• Outro

• Diversity Made Simple
• The Uh Oh Syndrome: From Intolerance to Inclusion
• Recognize Intersectionality At Work