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10 to 15 minutes
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High Definition
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Writing effective emails can be tricky, because emails are typically less formal than traditional business letters but not as casual as a text message you might send to a well-known friend. This communication training helps people understand how the quality of writing in an email makes an impression on the reader.

Writing is different than communicating face to face with someone, so it is important to know how to set the right tone. This course demonstrates what information should be emphasized first. Proofreading is vital, but so is the message being sent. This training shows how to revise the message from the point of view of the recipient to make sure all the information is there.

Use this course to learn how to send well-crafted emails, which helps one communicate a desired message and demonstrate professionalism and expertise.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course

All employees

The course presents the following topical areas:
  • Craft Professional Communications
  • Write Effectively
  • Skip the Email
  • Remember the Details
  • One More Thing

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