Effective Communications: Communicating Upward

Trust between employees and their manager starts with effective communication. Communicating upwards can be both rewarding and challenging, however it provides managers with insight on how their employees feel about their job and the company. This online course offers tips and tricks for how to create a trustworthy relationship with management by being observant and honest.

This course first focuses on the importance of manager observations. By learning how a manager operates and communicates, employees can establish an interest in their organization. Employees should also work toward opportunities to contribute to their manager’s goals and to those of the company. The importance of avoiding drama and negative teammates is also covered in this course.

Overall, this course helps employees create a more trusting relationship with their manager to gain support for their own upward mobility.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

All employees

• Introduction
• Observe Your Manager
• Look For Opportunities To Contribute
• Be Yourself
• Take Ownership Of Your Mistakes
• Summary

• Communication Skills: What Would You Say?
• Effective Communication - Avoid the 6 Common Mistakes
• Writing Effective Emails