Customer Service - I'm Happy To Help, But...
- Course Format
Video On Demand
- Product ID
- Training Time ?
- 2 minutes
- Video Format
- Standard Definition Wide
- Required Plugins
- Number of Lessons
- Quiz Questions
- Interactive Producer
- Mastery Training Content Network
- Original Content Producer
- Video Visions
Sometimes providing customer service involves helping people come to a decision. Watch a service rep lose two customers by not helping them figure out answers to their questions. In a “do-over” scenario, he helps them find solutions which work for everyone.
This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service: So Help Me, Employee Edition.”
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 60 days to complete the course
All customer-facing employees