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Communication Skills: Talk Isn't Cheap

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Course Format
Video on Demand  Video On Demand
Product ID
vvistich_vod
Training Time ?
19 to 29 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
7
Quiz Questions
10
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Video Visions
Course screen Course screen Course screen
Overview

Have you ever asked for one thing and got something else? Many hours, and even money, can be wasted by not communicating effectively. Each person has an opportunity to do their part in communicating clearly. In this course, employees learn the many errors that arise unknowingly when communicating with others. The course demonstrates how to make a message clear, the importance of paying attention to details, and how to use reinforcement to get a point across.

With this training, employees learn the value of using effective communication and the power of asking questions in order to eliminate confusion in the workplace.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

All Employees

Topics
The course presents the following topical areas:
  • Introduction
  • Communication Errors
  • Make Yourself Clear
  • Reinforcement
  • Active Listening
  • Find The Hidden Message
  • Conclusion

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