Giving Instructions

The responsibility falls to the communicator when it comes to whether instructions are understood. This training course teaches the following: how to give clear instructions, the importance of understanding the needs of the audience, and how visual aids help when giving instructions.

The needs of each audience are unique and can be determined by different factors such as age, background, gender, and nationality. The size of the audience as well as how the instructions are being communicated should also be taken into consideration. For example, are instructions being given to one person, or to many people? Are the instructions being given over the phone, or in person? Viewers also learn the importance of giving the audience time to process instructions. This can be done by breaking instructions into steps, rather than presenting everything at once.

This course also shows how visual aids such as slideshow presentations, handouts, and flip charts can be used to support and reinforce verbal instructions. Viewers also learn the importance of getting feedback, speaking well, and following up to be sure their instructions were understood by the audience.

Take this course to learn how to give instructions more effectively.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Everyone who communicates instructions to others

• Introduction
• Giving Clear Instructions
• Understanding Audience Needs
• Communication
• Feedback
• Visual Aids
• Speaking Well
• Understanding
• Recap

• Respectful Workplace Communication
• Communication Skills: What Would You Say?
• Effective Communication - Avoid the 6 Common Mistakes