Customer Service - Service Delayed Is Service Denied
- Course Format
Video On Demand
- Product ID
- Training Time ?
- 3 minutes
- Video Format
- High Definition
- Required Plugins
- Number of Lessons
- Quiz Questions
- Interactive Producer
- Mastery Training Content Network
- Original Content Producer
- Access Training Media
Watch how not delivering “service on time” turns into an entertaining - but damaging - customer review. This video shows service providers how to be aware of what your customer needs and when they need it.
This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.“
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 60 days to complete the course
Customer Service Providers
- Service Delayed is Service Denied