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Microlearning Courses

These microlearning courses feature short videos providing practical, actionable and engaging best practices for employees. Most popular uses for microlearning courses like these include standalone training, blended learning, self-directed learning, learning reinforcement, and on-demand learning.

Single play retail price is listed, contact us for employer pricing.

Title Product ID Single Play
Retail Price
Customer Service - I'm Happy To Help, But... vviscsih_vod Buy $4.95
Customer Service - I'm Right, You're Wrong at30csir_vod Buy $4.95
Customer Service - I've Heard This All Before vviscsi1_vod Buy $4.95
Customer Service - It's Not My Department vviscsi0_vod Buy $4.95
Customer Service - It's Not My Problem at30csin_vod Buy $4.95
Customer Service - It's Policy, There's Nothing I Can Do vviscsip_vod Buy $4.95
Customer Service - Let Me Transfer You vviscslm_vod Buy $4.95
Customer Service - Listen To Your Customers at30cslt_vod Buy $4.95
Customer Service - Observe The Difference In Every Customer at30csod_vod Buy $4.95
Customer Service - Service Delayed Is Service Denied at30cssd_vod Buy $4.95
Customer Service - The Invisible Customer at30csic_vod Buy $4.95
Customer Service Recovery (HEARD) In 1 Minute lplncsre_m_vod Buy $3.95
Customer Service Supervision - Don't Let Policy Detract From Service vviscss0_vod Buy $4.95
Customer Service Supervision - Encourage Employee's To Find Solutions vviscsse_vod Buy $4.95
Customer Service Supervision - How To Handle Mistakes vviscssh_vod Buy $4.95
Customer Service Supervision - Quality Matters As Much As Quantity vviscssq_vod Buy $4.95
Customer Service Supervision - Tell People What They're Doing Right vviscsst_vod Buy $4.95
Customer Service Tip - C.A.R.P. In 1 Minute lplncstc_m_vod Buy $3.95
Daily Team Huddle In 1 Minute lplndthu_m_vod Buy $3.95
Dealing With A Silent Colleague Or Customer In 1 Minute lplndwsc_m_vod Buy $3.95
Dealing With Aggressive Staff Members In 1 Minute lplndasm_m_vod Buy $3.95
Dealing With Anxiety And Stress In 1 Minute lplndwas_m_vod Buy $3.95
Dealing With Bad Attitudes In 1 Minute lplndwba_m_vod Buy $3.95
Dealing With Change In 1 Minute lplndwch_m_vod Buy $3.95
Dealing With Criticism In 1 Minute lplndwcr_m_vod Buy $3.95
Dealing With Extroverts In 1 Minute lplndwex_m_vod Buy $3.95
Dealing With Introverts In 1 Minute lplndwin_m_vod Buy $3.95
Dealing With Know-It-All Customers In 1 Minute lplndwkc_m_vod Buy $3.95
Dealing With Non-Stop Talking Customers In 1 Minute lplndwnt_m_vod Buy $3.95
Dealing With Rude People In 1 Minute lplndwrp_m_vod Buy $3.95
Decision Making In 1 Minute lplndema_m_vod Buy $3.95
Defusing Anger (CALM) In 1 Minute lplndaca_m_vod Buy $3.95
Defusing Angry Customers In 1 Minute lplndacu_m_vod Buy $3.95
Delegation In 1 Minute lplndele_m_vod Buy $3.95
Different Negotiation Styles mtdlsens4_vod Buy $4.95
Disarming A Heated Conversation In 1 Minute lplndhco_m_vod Buy $3.95
Ditch The Pitch Approach mtdlsesi18_vod Buy $4.95
Do It Right The First Time In 1 Minute lplndirf_m_vod Buy $3.95
Don't Talk About Your Solutions Too Early On mtdlsesi3_vod Buy $4.95
Dove Personality Type In 1 Minute lplndpty_m_vod Buy $3.95
E.D.G.E. Teaching Tip Method In 1 Minute lplnettm_m_vod Buy $3.95
Eagle Personality Type In 1 Minute lplnepty_m_vod Buy $3.95
Effective Training Programs In 1 Minute lplnetpi_m_vod Buy $3.95
Effective Training Rooms In 1 Minute lplnetri_m_vod Buy $3.95
Email Tips In 1 Minute lplnemti_m_vod Buy $3.95
Emailing Different Age Groups In 1 Minute lplnedag_m_vod Buy $3.95
Emotional Intelligence In 1 Minute lplnemin_m_vod Buy $3.95
Employee Engagement In 1 Minute lplnemen_m_vod Buy $3.95
Engaging Remote Staff In 1 Minute lplnerst_m_vod Buy $3.95
ESOL - English As A 2nd Language In 1 Minute lplnesol_m_vod Buy $3.95
Features And Benefits In 1 Minute lplnfebe_m_vod Buy $3.95
FISH! Philosophy In 1 Minute lplnfphi_m_vod Buy $3.95
Fist To Five Consensus Technique In 1 Minute lplnftfc_m_vod Buy $3.95
Forming Teams In 1 Minute lplnftea_m_vod Buy $3.95
Formula For Change In 1 Minute lplnffch_m_vod Buy $3.95
Four 'P's Of The Voice In 1 Minute lplnfpov_m_vod Buy $3.95
From Sales Person To Trusted Advisor mtdlseg2_vod Buy $4.95
Funnel Questions In 1 Minute lplnfque_m_vod Buy $3.95
Generation X In 1 Minute lplngenx_m_vod Buy $3.95
Generation Y In 1 Minute lplngeny_m_vod Buy $3.95
Generation Z In 1 Minute lplngenz_m_vod Buy $3.95
Giving Activity Instructions In 1 Minute lplngaii_m_vod Buy $3.95
Giving Feedback (DESCCO) In 1 Minute lplngfde_m_vod Buy $3.95
Goal Setting (SMART) In 1 Minute lplngssm_m_vod Buy $3.95
Great Customer Service Tips In 1 Minute lplngcst_m_vod Buy $3.95
Great Meetings In 1 Minute lplngmee_m_vod Buy $3.95
H.A.R.D. Goals In 1 Minute lplnhard_m_vod Buy $3.95
Handling Difficult Customers (LAST) In 1 Minute lplnhadc_m_vod Buy $3.95
Handling Objections - "That Costs Too Much" mtdlseh1_vod Buy $4.95
Handling Objections - Price Objection Or Price Shock mtdlseh2_vod Buy $4.95
Handling Objections - There Are Only Two Types mtdlseh3_vod Buy $4.95
Handling Objections Tips In 1 Minute lplnhoti_m_vod Buy $3.95
Having Fun In 1 Minute lplnhafu_m_vod Buy $3.95
Health And Safety - Employee Responsibility In 1 Minute lplnhser_m_vod Buy $3.95
Health Tips Working From Home In 1 Minute lplnhtwf_m_vod Buy $3.95
Helping People To Buy mtdlsesi4_vod Buy $4.95
How Disruptions In Banking Affect Your Business tlrnhdib_m_vod Buy $5.95
How TikTok Changes Affect Your Business tlrnhtca_m_vod Buy $5.95
How To Bash The Competition Without Bashing Them mtdlseg4_vod Buy $4.95
How To Cement Your Appointments In Stone mtdlseca14_vod Buy $4.95
How To Close A Direct Sale mtdlseca15_vod Buy $4.95
How To Front Load Objections mtdlsesi5_vod Buy $4.95
How To Get Through A Gatekeeper Screen mtdlseca4_vod Buy $4.95
How to Get Your Voicemails Returned mtdlseca16_vod Buy $4.95
How To Give Discounts Without Losing Your Shirt mtdlsesi8_vod Buy $4.95
How To Identify A Gatekeeper Screen mtdlseca3_vod Buy $4.95
How To Overcome Objections mtdlseca17_vod Buy $4.95
How To Reduce Your Price mtdlsesi7_vod Buy $4.95
How To Remove Existing Supplier Relationships mtdlseg3_vod Buy $4.95
How To Remove Your Competitors From The Equation mtdlseg5_vod Buy $4.95
How To Respond To: “Why Should I Buy From You?” mtdlsesi6_vod Buy $4.95
How To Respond When The Prospect Asks For A Discount mtdlsesi17_vod Buy $4.95
How To Say No Nicely In 1 Minute lplnhtsn_m_vod Buy $3.95
How To Say No Nicely To A Customer In 1 Minute lplnhtsc_m_vod Buy $3.95
How To Say Sorry In 1 Minute lplnhtss_m_vod Buy $3.95
How To Sell An Appointment mtdlseca6_vod Buy $4.95
Improving Critical Thinking In 1 Minute lplnimct_m_vod Buy $3.95
Improving Self-Awareness In 1 Minute lplnisaw_m_vod Buy $3.95
Improving Your Negotiation Skills mtdlsens5_vod Buy $4.95
Indifference In 1 Minute lplnindf_m_vod Buy $3.95

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