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Course List

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Courses

Title Product ID Single Play
Retail Price
Customer Service & Customer Focus: Meeting Customer Needs vado874i_act Buy $5.95
Customer Service & Customer Focus: Meeting Customer Needs as a Manager vado345m_act Buy $5.95
Customer Service & Customer Focus: Prioritizing Customer Requests vado902i_act Buy $5.95
Customer Service - Acknowledge Every Customer at30csae_vod Buy $4.95
Customer Service - Act To Solve Problems at30csat_vod Buy $4.95
Customer Service - Are You With Me? at30csay_vod Buy $4.95
Customer Service - Cutting Corners at30cscc_vod Buy $4.95
Customer Service - I'm Happy To Help, But... vviscsih_vod Buy $4.95
Customer Service - I'm Right, You're Wrong at30csir_vod Buy $4.95
Customer Service - I've Heard This All Before vviscsi1_vod Buy $4.95
Customer Service - It's Not My Department vviscsi0_vod Buy $4.95
Customer Service - It's Not My Problem at30csin_vod Buy $4.95
Customer Service - It's Policy, There's Nothing I Can Do vviscsip_vod Buy $4.95
Customer Service - Let Me Transfer You vviscslm_vod Buy $4.95
Customer Service - Listen To Your Customers at30cslt_vod Buy $4.95
Customer Service - Observe The Difference In Every Customer at30csod_vod Buy $4.95
Customer Service - Service Delayed Is Service Denied at30cssd_vod Buy $4.95
Customer Service - The Invisible Customer at30csic_vod Buy $4.95
Customer Service and Sales: Working as a Team crmlcssw_vod Buy $30.95
Customer Service Excellence lplncsex_vod Buy $11.95
Customer Service Gone Viral at30csgv_vod Buy $30.95
Customer Service in Government: Think Like the Customer crmlcsig_vod Buy $24.95
Customer Service Recovery (HEARD) In 1 Minute lplncsre_m_vod Buy $3.95
Customer Service Skills for Patient Satisfaction crmlcssp_vod Buy $30.95
Customer Service Supervision - Don't Let Policy Detract From Service vviscss0_vod Buy $4.95
Customer Service Supervision - Encourage Employee's To Find Solutions vviscsse_vod Buy $4.95
Customer Service Supervision - How To Handle Mistakes vviscssh_vod Buy $4.95
Customer Service Supervision - Quality Matters As Much As Quantity vviscssq_vod Buy $4.95
Customer Service Supervision - Tell People What They're Doing Right vviscsst_vod Buy $4.95
Customer Service Tip - C.A.R.P. In 1 Minute lplncstc_m_vod Buy $3.95
Customer Service: Avoid Costly Mistakes crmlacmi_vod Buy $30.95
Customer Service: Avoid Costly Mistakes (Supervisor Tips) crmlacms_vod Buy $24.95
Customer Service: Communication psplcsco_vod Buy $11.95
Customer Service: Difficult Customers psplcsdc_vod Buy $11.95
Customer Service: How to Excel psplcsht_vod Buy $11.95
Customer Service: Make It Easy! at30csme_vod Buy $30.95
Customer Service: Reasons To Excel psplcsrt_vod Buy $11.95
Customer Service: Skills Required psplcssr_vod Buy $11.95
Customer Service: So Help Me, Employee Edition vvisshme_vod Buy $30.95
Customer Service: So Help Me, Supervisor Edition vvisshms_vod Buy $30.95
Customer Service: Understanding the Customer's View crmlcsuc_vod Buy $24.95
Customer Service: You've Got Customers vvisygcu_vod Buy $30.95
Customer Win Back Techniques lplncwba_vod Buy $11.95
Cyber Security lplncsec_vod Buy $11.95
Cyber Security Awareness Part 1: Why You Should Care sonicsaw_vod Buy $24.95
Cyber Security Awareness Part 2: Social Engineering sonicsap_vod Buy $24.95
Cyber Security Awareness Part 3: Malware sonicsam_vod Buy $24.95
Cyber Security Awareness Part 4: Password Management sonicsaa_vod Buy $24.95
Cyber Security Awareness Part 5: Internet And Physical Security sonicsai_vod Buy $24.95
Cyber Security For Employees tabccemp_vod Buy $24.95
Cybersecurity Essentials tjhccess_vod Buy $24.95
Cybersecurity Essentials For Employees atsmceem_vod Buy $24.95
Daily Team Huddle In 1 Minute lplndthu_m_vod Buy $3.95
Data Security Compliance: Avoiding Inadvertent Disclosure itunaidi_vod Buy $21.95
Data Security Compliance: Data Breaches and ID Theft itundbit_vod Buy $21.95
Data Security Compliance: Device Security Basics itundsba_vod Buy $21.95
Data Security Compliance: Physical and Technical Safeguards itunptsa_vod Buy $21.95
Dealing With A Silent Colleague Or Customer In 1 Minute lplndwsc_m_vod Buy $3.95
Dealing With Aggressive Staff Members In 1 Minute lplndasm_m_vod Buy $3.95
Dealing With Anxiety And Stress In 1 Minute lplndwas_m_vod Buy $3.95
Dealing With Bad Attitudes In 1 Minute lplndwba_m_vod Buy $3.95
Dealing With Change lplndwch_vod Buy $11.95
Dealing With Change In 1 Minute lplndwch_m_vod Buy $3.95
Dealing With Criticism In 1 Minute lplndwcr_m_vod Buy $3.95
Dealing with Drug and Alcohol Abuse for Employees marcddae1_vod Buy $24.95
Dealing with Drug and Alcohol Abuse for Managers and Supervisors marcddam1_vod Buy $24.95
Dealing With Extroverts In 1 Minute lplndwex_m_vod Buy $3.95
Dealing With Introverts In 1 Minute lplndwin_m_vod Buy $3.95
Dealing With Know-It-All Customers In 1 Minute lplndwkc_m_vod Buy $3.95
Dealing With Non-Stop Talking Customers In 1 Minute lplndwnt_m_vod Buy $3.95
Dealing With Rude People In 1 Minute lplndwrp_m_vod Buy $3.95
Dealing With Suicidal Employees And Victims Of Domestic Violence tquedwse_vod Buy $11.95
Decision Making In 1 Minute lplndema_m_vod Buy $3.95
Defusing Anger (CALM) In 1 Minute lplndaca_m_vod Buy $3.95
Defusing Angry Customers In 1 Minute lplndacu_m_vod Buy $3.95
Delegation lplndele_vod Buy $11.95
Delegation In 1 Minute lplndele_m_vod Buy $3.95
Deliver Meaningful Feedback tlrndmfe_vod Buy $24.95
Deliver Rich and Engaging Presentations tlrndrep_vod Buy $24.95
Deliver Your Project tlrndypr_vod Buy $24.95
Demonstrating Emotional Intelligence sst9dein_vod Buy $30.95
Developing Mental Endurance lplndmen_vod Buy $11.95
Developing Talent: Attitude for Learning vado618i_act Buy $5.95
Developing Talent: Creating a Personal Skill Development Plan vado592i_act Buy $5.95
Developing Talent: Identify Areas for Skill Development vado488i_act Buy $5.95
Developing Talent: Identifying Skill Development Opportunities vado584i_act Buy $5.95
Developing Talent: Supporting Employee Skill Development vado625m_act Buy $5.95
Developing Training Session Plans lplndtsp_vod Buy $11.95
Development: Building Skills as a Manager vado980m_act Buy $5.95
Development: Coaching Employees After a Mistake is Made vado615m_act Buy $5.95
Development: Create a Skill Development Plan with Employees vado565m_act Buy $5.95
Different Negotiation Styles mtdlsens4_vod Buy $4.95
Difficult Conversations tjhcdcon_vod Buy $24.95
Difficult Conversations lplndcon_vod Buy $11.95
Difficult Customer Types lplndcty_vod Buy $11.95
Digital Transformation: An Introduction To Digital Transformation tquedtai_vod Buy $11.95
Digital Transformation: Transformation Of Customer Needs, Workforce Needs And Operations tquedttc_vod Buy $11.95
Digital Transformation: Transformation Of Markets, Business Models, And Strategy tquedttm_vod Buy $11.95
Dimensions Of Diversity tqueddiv_vod Buy $11.95
Disarming A Heated Conversation In 1 Minute lplndhco_m_vod Buy $3.95

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